It’s the worst.
And yet at the end I might end up liking it.
Have you ever looked at Amazon reviews? It is usually an inverse Guassian distribution: a lot of opinions on the top and bottom of the curve, hardly anything in between.
Everything is controversial all the time.
Last week I went to see a musical. It was very well executed and I have a lot of respect for the physical work the actors did. It is probably not high art, yet at the end, many people decided that standing ovations would be in order.
I am not sure if these people were really that blown away by the performance or if they just really wanted to be able to think, feel and tell that they went to see a play that was so great that standing ovations were in order.
Some while ago I took my car to be serviced at an officially branded garage. When I went to pick it up, the person at the counter told me that probably someone from the car company will call me and ask about the quality of their service. She then proceeded to ask me if I could maybe tell them that it was perfect in every way.
I told her that the service was good, but that I was a bit confused by the amount of praise she’d like. That’s how I learned that this car brand in particular expects five star service from their garages or it might take away the status as official garage of that brand.
A lot of our conversation these days – especially online, but it seems to be a common feature in offline interactions as well – seems to be hyperbole in one direction or the other, often drowning out details and nuances.
We all1 like to use very definitive statements about the quality of something when all we actually want is to express our personal opinion.
Aggregation and trying to get feedback by “normal people” amplifies this phenomenon.
It is not possible anymore to just buy and enjoy things that are okay-ish or good enough. People2 dig through thousands of reviews and are very peculiar about their stuff. And that’s when confirmation bias sets in.
Obviously that thing that I bought that has basically no real difference to that other thing, is the best thing ever and the other one is the worst and everybody who disagrees seems to be out to personally attack us and is also a complete moron.
★★★★★ WOULD WRITE AGAIN ★★★★★